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Is this Royal Mail text a scam?

Check unexpected delivery messages, redelivery fees and parcel tracking links before sharing information.

Red flags to look for

  • An unexpected request for a small redelivery payment.
  • A shortened or unfamiliar website address.
  • Pressure to act immediately or lose a parcel.

What to do next

  1. Open Royal Mail’s website yourself or use your usual tracking app.
  2. Check the tracking number independently before paying.
  3. Use the checker to help understand the wording. If you already shared card details, contact your bank using a number you trust.
Check a message or screenshot

Guidance supports your judgement; it cannot establish that a message is definitely safe.

Further reading: Royal Mail ↗

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